CRM at the Speed of Light : Capturing and Keeping Customers in Internet Real Time Availability: 1 in stock SKU: 005841 £11.60 Qty: Add to cart Custom wishlist OK Add to wishlist Add to compare list Email a friend 360pp. Black cloth-covered boards, gilt titles on spine. Internally neat, clean, bright and tight. Likely unread. Dust jacket price unclipped. 8vo. How the web redefines customer relationship management.
